To Our Customers, Collaborators, Partners & Business Family
Thank you for your continued support of the New Objective family and for your patience as we work through our current backlog of orders. We deeply appreciate your trust in the quality of our products, and will continue to provide reliable, reproduceable products for the valuable research that you perform.
The global crisis associated with the COVID-19 pandemic has impacted both our industry and the New Objective team. It has been a unique and unsettling time for all of us. Since the pandemic has become a new reality in our daily lives, we have continued to operate with human health and safety.This safety is extended to everyone, including our teams at New Objective, partners, collaborators, and customers – as well as all of their families on the frontline. We extend our hope and compassion to all as we work through this crisis together.
Operating with health and safety first in mind, on March 16 th we shut down general operations and established an essential business COVID-19 response team. With this team, we have thoughtfully and carefully worked to bring our manufacturing operations back on-line. Since March, we reworked our manufacturing processes, starting with single shifts during April, then moving to two shifts during May and June, and continuing to expand into July and August.
As part of this expansion, we are excited to announce that we have moved to a new location in Littleton, MA during this period. The new site is dedicated to growing manufacturing capacity with the same reliable and reproduceable products, following the quality control expected by our customers, partners, and business family. Please see our webpage for current updates related to the New Objective family (www.newobjective.com) and our new site in Littleton, MA.
Also, since March, we have spoken with many of our customers, partners, and suppliers – all of whom have provided helpful feedback. We would like to thank everyone for providing feedback, as it has been extremely helpful for continuing to streamline our manufacturing process. We continue to hear your feedback and will continue to support and enable our collaborators and customers that lead research and innovation on the coronavirus, vaccines, and therapies for different disease.
We would also like to take a pause to reflect and give thanks for our health, our families, and the great network of people we are fortunate to work with Everyday – staying connected digitally and through conversations. Thank you again for your continued support and patience as we continue work through this unique and unsettling time for all of us. We continue to promise to work together, provide leadership, and commit to help everyone achieve their goals to the best of our ability.
Thank you again for your ongoing trust and support as we work together during this unprecedented and dynamic global health crisis. We would like to know how you are doing – please reach out to us at email@example.com if you have any comments or questions.
Emily Ehrenfeld, President New Objective Inc.